Terms of Service (Terms of Use)

Overview

This website is operated by WoodBuildPlan. Throughout the site, the terms “we”, “us” and “our” refer to WoodBuildPlan.

WoodBuildPlan offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).

If you do not agree to all the terms and conditions, you may not access the website or use any services.

We reserve the right to update or change these Terms at any time. Your continued use of the website constitutes acceptance of those changes.


Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country.

You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

You must not transmit viruses or malicious code.

Any violation of these Terms may result in termination of your access to the Service.


Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without written permission.

Payment information is always encrypted during transfer via WooPayments (Stripe).


Section 3 – Accuracy of Information

We are not responsible if information on this website is not accurate, complete, or current.

Any reliance on the material on this site is at your own risk.


Section 4 – Prices and Service Modifications

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice.


Section 5 – Products or Services

Our products (plants) are available online and may have limited quantities.

Due to the natural nature of plants:

  • Appearance may vary
  • Colors may differ slightly

All products are subject to our Returns & Refund Policy.


Section 6 – Orders & Billing

We reserve the right to refuse or cancel any order.

You agree to provide accurate and complete information when making a purchase.

We may limit or cancel orders that appear fraudulent or suspicious.


Section 7 – Payments (Stripe / WooPayments)

We use WooPayments powered by Stripe for secure payments.

By placing an order, you:

  • Authorize us to charge your payment method
  • Agree to provide valid payment details
  • Accept secure third-party processing

We do not store your card information.


Section 8 – Third-Party Tools

We may provide access to third-party tools such as:

  • Google Analytics
  • Google Ads
  • Facebook (Meta) Ads

We are not responsible for these external services.


Section 9 – Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their content, privacy, or practices.


Section 10 – User Comments & Feedback

If you send us comments, suggestions, or feedback:

  • We may use them without restriction
  • We are not obligated to respond or compensate

You agree not to submit unlawful or harmful content.


Section 11 – Personal Information

Your submission of personal data is governed by our Privacy Policy.


Section 12 – Errors and Inaccuracies

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.


Section 13 – Prohibited Uses

You are prohibited from using the site:

  • For unlawful purposes
  • To violate laws or regulations
  • To transmit malware or harmful code
  • To collect personal data without consent

Violation may result in termination of access.


Section 14 – Limitation of Liability

We do not guarantee uninterrupted or error-free service.

All products and services are provided “as is”.

WoodBuildPlan shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Issues caused by misuse of products

Section 15 – Indemnification

You agree to indemnify and hold harmless WoodBuildPlan from any claims resulting from your violation of these Terms.


Section 16 – Severability

If any part of these Terms is found invalid, the remaining provisions remain enforceable.


Section 17 – Termination

We may terminate your access if you violate these Terms.

You may stop using the Service at any time.


Section 18 – Returns & Cancellation

Due to the perishable nature of plants:

  • Orders cannot be canceled once shipped
  • Returns are limited

For full details, refer to our Returns & Refund Policy.


Section 19 – Refunds

Refunds may be issued in case of:

  • Damaged products
  • Missing items

You must contact us within 48 hours with proof (photos).


Section 20 – Entire Agreement

These Terms constitute the entire agreement between you and WoodBuildPlan.


Section 21 – Governing Law

These Terms are governed by the laws of France 🇫🇷.


Section 22 – Changes to Terms

We may update these Terms at any time.


Section 23 – Contact Information

For any questions regarding these Terms:

📧 woodbuildplan@gmail.com