Privacy Policy

This privacy policy sets out how WoodBuildPlan uses and protects any information that you give WoodBuildPlan when you use this website.

WoodBuildPlan is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

WoodBuildPlan may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 10/01/2026

What we collect

We may collect the following information:

  • Name and contact details
  • Contact information including email address
  • Billing and shipping address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers
  • Website usage data (via cookies, Google Analytics, and advertising tools)

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • To process and deliver your orders
  • To improve our products and services
  • To personalize your shopping experience
  • To run advertising campaigns (Google Ads and Facebook Ads)
  • To prevent fraud and ensure secure transactions

We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customize the website according to your interests.

Payment Security

We use secure third-party payment providers such as WooPayments and Stripe.

  • We do not store your payment details
  • All transactions are encrypted and processed securely

For more information, please visit: https://stripe.com/privacy

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and helps analyze web traffic or lets you know when you visit a particular site.

We use cookies for:

  • Website functionality
  • Traffic analysis (Google Analytics)
  • Advertising and remarketing (Google Ads & Facebook Ads)

Cookies allow web applications to respond to you as an individual by tailoring operations to your needs and preferences.

We only use this information for statistical analysis purposes.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

Links to other websites

Our website may contain links to other websites of interest. However, once you leave our site, we do not have control over external websites.

Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. You should review their privacy policies separately.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Look for opt-in boxes when filling forms to control marketing usage
  • If you previously agreed to marketing, you may withdraw consent at any time by emailing us at:
    👉 woodbuildplan@gmail.com

We will not sell, distribute, or lease your personal information to third parties unless:

  • We have your permission
  • Or are required by law

We may use your information to send promotional content if you consent.

Your Rights (GDPR)

You may request details of personal data we hold about you.

If you would like a copy of your data, please contact:
📧 woodbuildplan@gmail.com

If you believe any information we hold is incorrect or incomplete, please contact us as soon as possible. We will promptly correct it.